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Human resources

Ensuring a single source of data for establishment, personnel and contract information, shared instantly with other modules for an accurate organisation picture – with actionable dashboards, organisation modelling and reporting included.

FireWatch Fire Service Human Resource Management

HR manager

FireWatch gives me confidence in specialist contract and HR data, so I can forward plan with accuracy, and ensure our establishment profile matches our community’s needs.

Key benefits

Specialist HR & contract needs

FireWatch software supports HMICRFS reporting, establishment monitoring and reporting, self-service, multi-contract employees, and other specialist FRS needs.

FireWatch Self Service Dashboard
Payment Calculation

Payment calculations

FireWatch handles automatic creation and calculation of payments driven by event recording, drills, detachments, overtime, training, sickness and other actions – from within one system.

Salary calculations

We support gross salary calculation, salary administration and reporting – helping teams efficiently and accurately manage this complex and specialist area.

Salary Calcuations

Because people have access to their own records, it enables self-checking, so it sort of takes the onus off of us having to make sure that data is right.

- Jackie Manning, Human Resources Manager, Royal Berkshire Fire & Rescue Service

Technology & support

Tech & processes

Using DevOps techniques, Scrum-based planning and the latest Microsoft tools, we lead the way in specialist solutions for Fire & Rescue.

Deployment & support

We offer a full range of deployment and support services, delivered by highly-trained in-house teams with specialist Fire & Rescue knowledge. Our market-leading position means our clients are part of an active Fire & Rescue customer community, able to share ideas and best practice.