Availability management

Provides down-to-the-minute organisation status generated via real-time HR, availability and vehicle data – with actionable dashboards and reporting included. Also supports traditional, flexible and self-rostering work patterns, and provides a ‘shift marketplace’ for advertisement and fulfilment of shortages.

Watch manager

FireWatch removes duplication and provides accurate, easy-to-understand cross-departmental data so I always know which vehicles and people are available – with the correct equipment and skills for the job at hand.

Key benefits

Workforce management

Firefighters can remotely book on and off duty via the FireWatch app, Web or SMS – with support for roaming availability and alerts if crewing impacts result. Supports multiple exception notifications based on changes to vehicle, qualifications or resource impacts.

FW - Availability Management
FireWatch Availability Map

Availability map

Our real-time, web-based geographical map view of resources and assets presents dynamically changing, strategic information to managers in an intuitive format – plus, can integrate with mobilisation systems.

The main benefit to Leicestershire is the single point of entry, which avoids duplication of effort and gives a single view of the service and crewing availability at any one point in time.

- Chris Rogers, FireWatch co-ordinator, Leicestershire Fire & Rescue Service

Technology & support

Cloud, SaaS & mobile

Our solutions can be deployed as a fully-managed service via the Microsoft Azure Cloud platform. Our Web client, mobile app and Microsoft Teams app let users access key features from Smart devices.


FireWatch integrates with leading Fire & Rescue mobilisation, payroll SMS and pager solutions, and our Prevent + Protect software. It also integrates with core Microsoft solutions.

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