Deployment and support

Infographics offers a full range of Fire Service deployment and support services, delivered by our highly-trained in-house teams and led by specialists aligned with our main product streams.

Key benefits

Helpdesk tracking system

We have a 24/7 web-based HelpDesk ticket logging and enhancement request system, directly linked to our development team’s DevOps systems – ensuring careful tracking and resolution of customer requirements.

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Range of support services

Online HelpDesk and ticketing system, email and telephone support, remote and onsite support, secure client online forum and consultative assistance.

By separate contract:
24/7 on-call support.