Staffordshire Fire - FireWatch News Flash

Staffordshire Fire and Rescue is latest Service to go live with IG’s FireWatch Cloud platform

Posted on: 26th October 2021


Infographics today announced that Staffordshire Fire and Rescue is the latest FRS to go live with the FireWatch Cloud – a fully-managed service based on the Microsoft Azure platform.

The migration to the FireWatch Cloud solution provides a resilient architecture, flexible access to the FireWatch integrated fire service management platform from remote locations, and includes software upgrade services and other benefits.

Howard Watts, Director of Community Safety at Staffordshire Fire and Rescue Service, said:

“We are very pleased to be continuing to work with Infographics and doing so effectively during the pandemic ‘virtually’ to achieve this point in our digital transformation journey. The transition from our ‘on premises’ system to the FireWatch Azure Cloud-based hosting solution is a significant step for the Service where our vision is to have truly joined up systems creating efficient and effective use of data across the organisation.”

Multiple other UK Fire & Rescue Services have already moved to the FireWatch Cloud over the past year, and there are multiple new Cloud deployments in the pipeline for the coming months.

Russell Wood, Commercial Manager at Infographics, said:

“We are extremely pleased to announce that Staffordshire Fire and Rescue Service has gone live with the FireWatch Cloud, following a very successful joint project. Our teams at Infographics and Staffordshire Fire worked collaboratively to deliver and manage the project entirely remotely, using Microsoft Teams and Infographics’ other Cloud-based systems. The FRS is already benefiting from the greater level of flexibility this provides in terms of accessing key FireWatch functionality from any location, and the ability to gain from more streamlined upgrades and support. This is now essential rather than a ‘nice to have’ with continued adoption of hybrid working practices and supporting technologies. The complementary FireWatch App for iOS and Android is also now being rolled out to Staffordshire users, further enhancing and modernising the user experience. Expanded use of multiple integrated FireWatch functional modules and the live Capita Vision interface are now planned for rollout to further deliver a connected User Experience and bring together the data, systems and processes across the FRS.”

Additional options in the latest software releases include a Microsoft Teams app and integration, Azure AD and Office 365 integrations for fire service management solutions – aimed at empowering FRS professionals to execute tasks and workflows directly from their core productivity systems and location of choice.

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