Derbyshire FRS selects FireWatch suite in latest Infographics’ client win

Posted on: 1st December 2020

Derbyshire becomes latest Fire & Rescue Service to select Infographics’ market-leading FireWatch software suite to manage resources and support agile working

Infographics today announced that Derbyshire Fire and Rescue Service (DFRS) is the latest UK FRS to adopt its market-leading FireWatch fire service management suite, in another major client ‘win’.

The FireWatch deployment will include modules to support Human Resource Planning and Management, Holidays/Absence/Sickness Management, Time Management, Training and Development, and Self-service.

Infographics will be providing the software via the FireWatch Cloud, which is a fully-managed agile service underpinned by Microsoft Azure. DFRS users will be able to access the solution from anywhere at any time via multiple options that best suit their role.

The Service will also benefit from the FireWatch cross-platform App for Android and Apple iOS, SMS text interfaces, Web and other clients to further support their requirements to enable a modern, flexible workforce.

Infographics was awarded the contract following a publicly advertised competitive tendering process, building on other recent FireWatch success through sales to both new and existing clients across the UK.

Judi Beresford, Director of Corporate Services at Derbyshire Fire & Rescue Service, said:

“With a diverse workforce of over 800 members of staff, working at locations spread across the County and working several different shift patterns, we needed a HR management system that was as flexible and agile as our employees.

“Developments in technology mean people are more connected than they have ever been, using mobile technology to access information instantly. This appetite and need to be connected is by no means limited to people’s personal lives, they expect the same level of accessibility at work too.

“We are excited to be launching FireWatch, a bespoke HR platform for the fire and rescue sector, and know that it will not only add value to our employees’ experience of accessing their own personal data, but it will also add value to the Service, allowing more efficient and effective HR planning and management of information.”

Russell Wood, Commercial Manager at Infographics, said:

“We are delighted to have the opportunity to work in partnership with Derbyshire Fire and Rescue Service and welcome them into the FireWatch family.

“This is an exciting project, involving the deployment of our leading technology, including our cross-platform mobile phone and tablet app, and taking advantage of our FireWatch Microsoft Azure Cloud platform. We are confident that it will help Derbyshire make a real difference in terms of supporting an agile workforce, managing risk and increasing efficiency across its operations.”


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