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COVID-19 duties support

Supporting our clients undertaking new COVID-19 duties

Posted on: 20th April 2020

As our fire and rescue clients adapt to undertaking expanded duties as part of the Coronavirus response, Infographics has extended an invitation for them to seek support with new ways of managing, monitoring and reporting on COVID-19-related tasks and absence.

We’ve already responded quickly to a number of client assistance requests and are offering complimentary client advice and assistance with the following areas:

  • Managing resources, working code configuration and dynamic views for COVID-19 related duties
  • Absence recording, monitoring and report creation
  • Vehicle availability planning and reporting
  • Other areas as required

Clients seeking COVID-19 support can contact us via the following methods: support@firewatch.co.uk / Support site login / 0131 319 2950


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