FireWatch Case Studies
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CASE STUDIESClient success stories |
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FireWatch Case Studies
FireWatch is used by many UK Fire and Rescue Services to support, manage and automate core HR, operational and administrative functions.
It has been successfully deployed to integrate and manage operations including personnel, payments, availability, salary calculations, health & safety/occupational health, IPDS & training centre management, and asset & fleet management.
Our sample case studies below describe successful FireWatch deployments and illustrate how FireWatch could help you improve the day-to-day management of your own back office operations. Read on to learn more.
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 Royal Berkshire Fire & Rescue ServiceRoyal Berkshire Fire & Rescue Service has implemented FireWatch as
an enterprise-wide solution. FireWatch was deployed to replace a legacy personnel
database and deliver an electronic method for monitoring and recording
training, and to improve service quality and safety standards. Business
benefits delivered include increased operational efficiency, time and cost
savings, simplified working practices and improved team-working across
working groups and departments.  Norfolk Fire & Rescue ServiceNorfolk Fire & Rescue Service deployed FireWatch to manage internal business processes and improve service delivery. FireWatch was implemented to introduce a flexible solution for human resource management that would also facilitate compliance with GLG reporting requirements. FireWatch has delivered a competency-based HR & Asset Management solution. Norfolk has also worked with Infographics to deploy a Web portal based on Microsoft SharePoint Portal Server. Norfolk is currently working with Infographics to deploy FloSuite, a solution for workflow/process automation and systems integration, which can be targeted to meet requirements for data sharing/integration with RCCs under the FiReControl programme. (Case study to follow in due course). Read full case study  West Sussex Fire & Rescue ServiceWest Sussex Fire & Rescue Service selected FireWatch to support HRM functions within a flexible framework for managing ongoing legislative and operational challenges arising as a result of the ongoing Modernisation programme. FireWatch has increased visibility and tracking of absence levels through automatic logging of sickness calls within its personnel module and ensured compliance with minimum officer duty cover across differing rotation patterns. |
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