FireWatch product

MODULES Detailed Descriptions Personnel Payments Salaries Health & Safety Asset & Fleet Mgt Fire Safety and Protection IPDS & Training Centre Mgt Reporting Workflow & Integration Request Literature Request Demo

The FireWatch Product

FireWatch, an Integrated Management Solution for the Fire and Rescue Service

FireWatch has been developed to support and streamline the management of the Fire and Rescue Service (FRS) across key operational and 'back office' functions.

It provides a fully-integrated set of departmentally-focused modules that manage and automate tasks – increasing collaboration across the organisation, reducing risk, boosting efficiency and improving service delivery.

FireWatch supports the integrated management of FRS staffing levels, recruitment, training, development, payments, health & safety, and assets such as PPE, fleet and buildings. Infographics can also support additional requirements, including replacement of manual and paper-based processes with intelligent Web forms, rapid integration of systems and data, task management, Workflow Automation and Case Management. These functions are provided using FloSuite®, the sister product of FireWatch.

Key FireWatch Benefits:

Increase collaboration and efficiency
FireWatch improves cross-departmental working and eliminates duplication and data entry errors – delivering significant time and administrative savings. Information required by, and shared between, the different modules and departments is stored, managed and updated in one central location. This greatly reduces administrative overhead and increases efficiency.

Support safety & service improvements
FireWatch provides senior staff with a global management view of accurate, real-time human resource management and operational information. This enables managers to take an organisation-wide view, empowering them to make strategic improvements to safety and service delivery.

Manages compliance, risk and reporting
FireWatch provides the ability to run pre-configured CLG reports for each FireWatch Module from a central resource, outputting to multiple file formats, and including graphs and charts. FireWatch also helps manage risk and compliance in relation to European Working Time Regulations, maintaining minimum crewing levels and equipment standards, NSE incident recording, and the Data Protection Act.

Key FireWatch Modules

FireWatch comprises departmentally-focused modules that can be fully integrated to create one seamless solution to manage and co-ordinate working practices across the organisation. It supports the management of FRS staffing levels, recruitment, training and development, payments, health & safety, fire safety and fire protection, and assets such as PPE, fleet and buildings

• Personnel Management – enables flexible contract management, rota management, time and attendance monitoring and recording (including maintaining records of incident attendance at drills and events) and supports recruitment more
• Payments – automatically calculates payments driven by event recording. Manages drill recording, detached duties, expenses and other payment types more
• Salary Calculations – automatically calculates salary based upon employees’ Competency and Role more
• Health & Safety/Occupational Health – manages encrypted medical records and vaccinations. Links to assets and sickness, Welfare Visits and NSE Database recording more
• IPDS &Training Centre Management – manage PDRs, NOS, NVQs, training centre resource allocation and assessment. Integrates with event recording, duty planner and other modules/functions more
• Fleet & Asset Management – supports management and maintenance of appliances, equipment, buildings and personal assets, and integrates with duty planner, personnel records and H&S more
• Fire Safety and Fire Protection – manages requirements of community and commercial fire safety; Home Fire Safety Checks, non-domestic onsite Audits, Petrol Licensing, risk-based campaign targeting supported by sophisticated CRM, task and document management; integrates with NLPG Gazetteer more
• Reporting – provides customisable templates for easy report production with flexible export options (PDF, Word, Excel, HTML, CSV and text). Supports compliance with CLG reporting across multiple departments/functions more
• Workflow & Systems Integration – FloSuite supports self-service HR, Web deployment of solutions/workflows, eliminates paper-based procedures and integrates legacy systems more

Technology Overview
Built using the Microsoft.NET^® platform, FireWatch integrates with Microsoft Outlook^® and other systems for calendar and diary management, and SMTP for email. It also integrates with Microsoft Office^® Word for dynamic document generation and runs on Windows^® XP, Windows Vista^®, Windows 7 and Windows Server^®.

Request FireWatch literature or demonstration